Zervup™ helps ownership teams detect operational issues early, respond quickly, and protect brand reputation across every location.
4.7
Avg Rating
248
Reviews
94%
Response Rate
Zervup solves the problem at the source — inside the business.
Three pillars that transform how you capture feedback
QR-based location feedback routed directly to management — never public.
Category scoring reveals exactly where teams fall short.
Contact customers while the experience is still fresh.
One platform, customized for your business type
Capture feedback before Yelp reviews go live.
Food Quality • Service • Cleanliness
HIPAA-mindful feedback for patient experience.
Professionalism • Communication • Service
Resolve guest issues before checkout.
Comfort • Check-in • Staff Friendliness
Understand the customer journey in-store.
Staff Helpfulness • Store Cleanliness
Three simple steps to operational clarity
Guests scan a QR code at your location — tables, counters, or rooms.
Customers submit dimension-specific ratings and comments privately.
Management gets instant alerts and acts on feedback the same day.
Public complaint posted online
↓
Business responds days later
↓
Customer never sees response
↓
Damage already done
Private feedback submitted
↓
Routed to management instantly
↓
Follow-up same day
↓
Issue resolved, customer retained
Most issues are resolved before a public review is ever posted.
Enterprise-grade infrastructure you can trust
Collection requires explicit customer consent.
Centralized dashboard for all your locations.
Instant notifications for critical feedback.
Industry-specific rating dimensions.
Built for operators who want real operational clarity — not vanity metrics.